Privacy Policy

OSHWAL ASSOCIATION of UK (OAUK) Privacy Policy sets out how we collect, use and store your personal information (this means any information that identifies or could identify you). We want everyone who supports us, or who comes to us for support, to feel confident and comfortable with how any personal information you share with us will be looked after or used.

OAUK Privacy Policy may change from time to time, and we will let you know when changes do occur. We are committed to treating you with respect and openness.

How we collect information about you?

We want to make sure you receive the communications that are most relevant to you, be it through visiting our website ( which includes our Social Media channels) or receiving emails, Oshwal News, Post or phone calls.

We collect information from you in the following ways:

When you interact with us directly: This could be if you become a member of OAUK, if you ask us about our activities, register with us for an event, make a donation to us, ask a question about our activities. This includes when you phone us, visit our website, or get in touch through the post, Email or in person.

When you interact with us through third parties: This could be if you provide a donation through a third party such as MyBT Donate or one of the other third parties that we work with and provide your consent for your personal information to be shared with us.

Information we collect and why we use it

Personal Information

Personal information we collect includes details such as your name, date of birth, email address, postal address and telephone number, as well as information you provide in any communications between us.  You will have given us this information whilst becoming a member of OAUK, making a donation, registering for an event,

We will mainly use this information:

  • To process your donations or other payments, to claim Gift Aid on your donations and verify any financial transactions.
  • To provide the services or goods that you have requested.
  • To update you with important administrative messages about your donation, an event or services or goods you have requested.
  • To comply with the Charities (Protection and Social Investment) Act 2016 and follow the recommendations of the official regulator of charities, the Charity Commission, which require us to identify and verify the identity of supporters who make major gifts so we can assess any risks associated with accepting their donations.
  • To keep a record of your relationship with us.
  • Where you volunteer with us for any activities undertaken by OAUK
  •  If you do not provide this information, we will not be able to process your donation, sign you up for a particular event or provide goods and services you have requested.

We may also use your personal information:

  • To contact you about our work and how you can support OAUK
  • To invite you to participate in surveys or research.

Legal basis for using your information

In some cases, we will only use your personal information where we have your consent or because we need to contact you for any work undertaken by OAUK.

Sharing your Information

The personal information we collect about you will mainly be used by our staff and volunteers at OAUK so that they can support you.

We DO NOT sell or share your personal information with other organisations so that they can contact you for any marketing activities.

OAUK may however share your Postal Address with our trusted partners and suppliers who work with us on or on our behalf to deliver our services, but processing of this information is always carried out under our instruction. We make sure that they store the data securely, delete it when they no longer need it and never use it for any other purposes. Some examples of where we may share your information are with our Oshwal news Posting partners who help to create and send information to you to reduce our costs.

Legal disclosure

We may disclose your information if required to do so by law (for example, to comply with applicable laws, regulations and codes of practice or in response to a valid request from a competent authority).

Keeping your information safe

We take looking after your information very seriously. We’ve implemented appropriate physical, technical and organisational measures to protect the personal information we have under our control, both on and off-line, from improper access, use, alteration, destruction and loss.

Unfortunately the transmission of information using the internet is not completely secure. Although we do our best to protect your personal information sent to us this way, we cannot guarantee the security of data transmitted to our site.

How long we hold your information for

We only keep it as long as is reasonable and necessary for the relevant activity, which may be to fulfil statutory obligations (for example, the collection of Gift Aid, programs/activities organised by OAUK etc.).

Your rights

You have various rights in respect of the personal information we hold about you.  If you wish to exercise any of these rights or make a complaint, you can do so by contacting our Data Officer, Oshwal Association of the UK, Coopers Lane Road, Northaw, Herts, EN6 4DG.

Access to your personal information: You have the right to request access to a copy of the personal information that we hold about you, along with information on what personal information we use, why we use it, who we share it with, how long we keep it for and whether it has been used for any automated decision making. You can make a request for access free of charge.  Please make all requests for access in writing, and provide us with evidence of your identity.

Right to object: You can object to our processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal information for direct marketing purposes.  Please contact us as noted above, providing details of your objection.

Consent: If you have given us your consent to use personal information, you can withdraw your consent at any time.

Rectification: You can ask us to change or complete any inaccurate or incomplete personal information held about you.

Erasure: You can ask us to delete your personal information where it is no longer necessary for us to use it, you have withdrawn consent, or where we have no lawful basis for keeping it.

Restriction: You can ask us to restrict the personal information we use about you where you have asked for it to be erased or where you have objected to our use of it.

Please note, some of these rights only apply in certain circumstances and we may not be able to fulfil every request.


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